Privacy Policy

We only collect information needed to provide towing and recovery services or to respond to inquiries. This may include:

• Name

• Phone number

• Email address

• Location information (such as an address or GPS pin you provide)

• Vehicle details you share with us

• Information submitted through our contact forms, phone calls, or text messages

We do not knowingly collect information from children under 13.

We use your information to:

• Respond to service requests and inquiries

• Dispatch towing or roadside assistance

• Communicate with you by phone, text, or email

• Provide customer support and follow-up

• Maintain internal records and service history

• Comply with legal or insurance requirements

We do not sell or rent your personal information.

If you contact us by phone or text message, we may use that information to respond to your request and provide service updates.

Standard carrier messaging rates may apply.

We may share limited information only when necessary to:

• Coordinate with law enforcement or emergency services

• Work with insurance companies or roadside assistance providers at your request

• Comply with legal obligations

We do not share personal information for marketing purposes.

Our website may use basic analytics tools to understand how visitors use the site (such as pages visited or time spent on the site). This information is collected in an aggregated, non-identifying way and is used only to improve website performance.

You can disable cookies through your browser settings if you prefer.

We take reasonable steps to protect personal information against loss, misuse, or unauthorized access. Access to information is limited to those who need it to perform their job.

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those sites.

Under Canadian privacy laws, you have the right to request access to your personal information and to request corrections if needed.

To make a request, contact us using the information below.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Badlands Towing & Recovery
Email: contact@badlandstowing.com
Phone: 403-795-3021