TERMS & Conditions

Badlands Towing & Recovery provides towing, recovery, roadside assistance, equipment hauling, storage, and related services across Southern Alberta and beyond.

Service availability may vary based on location, conditions, equipment, and safety considerations.

By requesting service, you confirm that:

• You are the vehicle owner or authorized to request service

• You consent to towing, recovery, or roadside assistance being performed

• You understand that certain services involve inherent risks

Verbal, written, or electronic authorization may be sufficient to proceed.

We take reasonable care when handling vehicles. However:

• We are not responsible for pre-existing damage, mechanical failures, or issues caused by vehicle condition

• We are not responsible for damage resulting from manufacturer defects, worn components, low-clearance issues, or unsecured contents

• Personal items left in the vehicle are the owner’s responsibility

Photographs or notes may be taken before or after service for documentation purposes.

Full Payment is due upon completion of service unless otherwise arranged in advance and agreed upon by all parties involved.

Accepted payment methods may include:

• Debit

• Credit card

• E-transfer

• Cash

Rates are based on service type, distance, time, conditions, and equipment required. Rates are not published online and may change without notice.

Vehicles stored at our facilities may be subject to daily storage fees.

Vehicle release requires:

• Valid government-issued ID

• Proof of ownership or authorization

• Full payment of outstanding charges

Storage policies may vary by location and are governed by applicable Alberta regulations.

We reserve the right to refuse or discontinue service if conditions are unsafe, unlawful, or beyond our operational capability.

Cancellation fees may apply if a unit has already been dispatched.

This website is provided for general information purposes only. We make reasonable efforts to keep information accurate, but we do not guarantee completeness or real-time accuracy.

Unauthorized use of this website or its content is prohibited.

Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

To the fullest extent permitted by law, Badlands Towing & Recovery is not liable for indirect, incidental, or consequential damages arising from the use of our services or website.

These Terms are governed by the laws of the Province of Alberta and applicable Canadian federal laws.

We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

If you have questions about these Terms & Conditions, please contact:

Badlands Towing & Recovery
Phone: 403-795-3021
Email: contact@badlandstowing.ca